Wednesday I had the chance to work more on the website project, and then spent the afternoon at the Brookdale branch - one of the Hennepin County libraries on the Northwest (?) side of the city. It was definitely more suburban than the branches I had seen on previous days - and the building was beautiful. It is very new and is part of a larger complex that houses the Hennepin County court and human services department. To see more pics check out my Facebook profile...
I had the opportunity to meet with two of the bilingual community liasons - Chaleng works with the Hmong-speaking population and Marcela works with the Spanish-speaking population. Both of them are doing some unique programming and also provide help at the information desk in their native languages. There are phone numbers listed on the HCLIB website for each of the liasons, which means that customers can call directly in and talk with someone who speaks their native language! They do promotion on the Asian and Hispanic radio and public access TV shows and have a consistent turnout for their programs. They also promote the library at local markets and businesses to bring in new customers, as well as special community events and festivals. Chaleng's International Teen group just won an award for their activities this year.
They also focus on internal outreach, and work as advocates for customers who speak languages other than English by teaching classes like their "Faces of Latin America" program. Some of the resources they use and presentations they have given are available on their extranet at http://www.hclib.org/extranet ... check it out!
I had the opportunity to meet with two of the bilingual community liasons - Chaleng works with the Hmong-speaking population and Marcela works with the Spanish-speaking population. Both of them are doing some unique programming and also provide help at the information desk in their native languages. There are phone numbers listed on the HCLIB website for each of the liasons, which means that customers can call directly in and talk with someone who speaks their native language! They do promotion on the Asian and Hispanic radio and public access TV shows and have a consistent turnout for their programs. They also promote the library at local markets and businesses to bring in new customers, as well as special community events and festivals. Chaleng's International Teen group just won an award for their activities this year.
They also focus on internal outreach, and work as advocates for customers who speak languages other than English by teaching classes like their "Faces of Latin America" program. Some of the resources they use and presentations they have given are available on their extranet at http://www.hclib.org/extranet ... check it out!
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